Education: Masters degree
Lanuages Fluent: English, Chinese
Industry: Aerospace/Defense, Consulting, Development and Manufacturing, Education and Training, Finance/Banking, Government, Health Care, Hospitality/Travel, HR, Insurance, Marketing/Communications/Media, Non-Profit, Research, Retail, Service
CCMP Certified
Years of Experience: I've spent 11 years or more in Change Management
Responsibility Level: Independent Consultant
Change Management Skills Experience:
Academia/University, AI and Robotic Process Automation (RPA), Change Plan Development, Change Team Coaching, Communication Strategy, Consulting, Culture Design, Digital Transformation, Organizational Change Management, Organizational Design, Process Improvement/Optimization, Stakeholder Analysis/ Engagement, Training and Development
Discipline Type Experience:
Agile Methodology, ERP Implementation, Human Resources, Process Improvement / Optimization, Project Management / Implementation
Change Management Related Skills Experience:
Coaching, Mentor, Public Speaking, Remote/Hybrid Work, Trainer
Professional Designation(s):
Prosci certified, Hogan -HPI/HDS/MVPI, FiroB, MBTI, Wonderlic, Swift, Level A, Level B, 16PF, Cognitive Behavioral Therapy
Professional Bio:
As a Change consultant that started out in Accenture before moving in-house, I have supported companies across multiple industries in their transformation and growth agenda. I have managed the transitions required for organisations to improve their supply chain process, move to a target operating model, set up their new operations, bring in a new technology and increase employee engagement. Projects I have been on are in both private and public sector with clients from the Insurance, Finance, FMCG, Oil & Gas, and Healthcare industry. My work is often global or regional and I have lived in Africa, Europe and Asia.
Social & Volunteer Organizations:
I am also the Executive Director of a not-for-profit professional association for APAC Risk & Insurance Management professionals. This association aims to develop and strengthen the understanding and practices of risk management across APAC given that APAC is the region with the higest risks. Topics we deal with include cyber security, natural catastrophe, future of work and digital transformation, business interruption, reputation, crisis management, business continuity, sustainability, enterprise risk management etc.
