Demographics

Education: Masters degree

Lanuages Fluent: English, Spanish

Industry: Consulting, Education and Training, Energy, Finance/Banking, Government, Health Care, HR, Marketing/Communications/Media, Pharmaceuticals, Retail, Service, Technology, Utilities, Transportation

Experience & Skills

Years of Experience: I've spent 11 years or more in Change Management

Responsibility Level: Independent Consultant

Change Management Skills Experience:
Change Plan Development, Change Team Coaching, Communication Strategy, Consulting, Digital Transformation, Diversity Equity and Inclusion, Human Centered Design, Mergers Acquisitions and Divestitures, Operational Excellence, Organizational Change Management, Organizational Design, Process Improvement/Optimization, Stakeholder Analysis/ Engagement, Training and Development, User Experience

Discipline Type Experience:
Agile Methodology, Data Analysis and Metrics, ERP Implementation, Executive Coaching, Process Improvement / Optimization, Project Management / Implementation

Change Management Related Skills Experience:
Coaching, Mentor, Public Speaking, Remote/Hybrid Work, Trainer

Professional Designation(s):
• ITIL 4 Foundation Certification, PeopleCert, Jan 2025 • Certified Executive Coach, Certified Coaches Alliance, May 2024. • Certified Safe 6 Agilist, Scaled Agile, Jan 2024. • Certified Change Practitioner, Prosci, ADKAR, 2021. • Change Management Professional, APMG, 2017. • Project Management Professional, PMI, 2016.

Professional Bio:
Bilingual (English/Spanish) MBA, Certified Executive Coach, PMP, and PROSCI® Change Practitioner with 15+ years of consulting experience across sectors including transportation, government, finance, healthcare, and utilities. Laura excels in leading organizational change, stakeholder engagement, and technology adoption for clients like the MTA, JP Morgan, Florida DOH, and King County WTD. She brings deep expertise in communications, cross-functional team leadership, and process improvement. As founder of Learning Bites and Listo Management Consulting, she combines entrepreneurial drive with strategic execution. Laura is known for her empathetic leadership, results-driven mindset, and ability to turn complex change into lasting impact.

Social & Volunteer Organizations:
English Speaking Union Upwardly Global: Immigrant

Work or Volunteer Opportunities

Looking for new opportunities.
Open to volunteer for non-profit organizations.
Open to speaking engagements.