Education: Bachelors degree
Lanuages Fluent: English, Malay/Indonesian
Industry: Consulting, Education and Training, Government, Technology, Utilities, Transportation
Years of Experience: I've spent 11 years or more in Change Management
Responsibility Level: Independent Consultant
Change Management Skills Experience:
Academia/University, AI and Robotic Process Automation (RPA), Change Plan Development, Change Team Coaching, Communication Strategy, Consulting, Digital Transformation, Human Centered Design, Operational Excellence, Organizational Change Management, Organizational Design, Process Improvement/Optimization, Stakeholder Analysis/ Engagement, Training and Development, User Experience
Discipline Type Experience:
Agile Methodology, Data Analysis and Metrics, ERP Implementation, Executive Coaching, Process Improvement / Optimization, Project Management / Implementation, Strategic Planning
Change Management Related Skills Experience:
Coaching, Mentor, Remote/Hybrid Work
Professional Designation(s):
An accomplished and experienced change lead accredited practitioner in PROSCI, Change Management (TM), Managing Successful Programs (MSP), Agile Project Management, Change focused Human Centred Design and Strategic delivery on Change ROI (by ROI Institute).
Professional Bio:
Experienced in transformation change, restructure/transition programs, state level regulatory reform programs; and change programs with elements of working culture and team realignment, including multi-stream programs. Expertise in handling business branding and strategic positions. I focus on an approach that ensures change adoption with due effort in preparing the business to consider and take on defined initiatives and help them achieve the benefits of an integrated experience as well as a smoother workflow through standardisation and efficiency.
Working with people leaders across levels of the management hierarchy and delivery leads, I help them visualise and adopt the end goal, identify potential obstacles and develop a roadmap where the roll-out fits organisational capacity, ensuring business processes are ready for the internal shift and post go-live embedded.Many of the programs I have immersed and successfully delivered have often been unpredictable, high visibility and impact with strong governance requirements both internal and ministerial - in all these I have met the program requirements and that of the organisation.
I am a strong change advocate and have achieved results working with various stakeholders. My dynamic negotiation style allows me to continually identify opportunities for the program and business.
