Education: Masters degree
Lanuages Fluent: English
Industry: Consulting, Education and Training, Health Care, Technology
CCMP Certified
Years of Experience: I've spent 4-7 years in Change Management
Responsibility Level: Independent Consultant
Change Management Skills Experience:
Change Plan Development, Change Team Coaching, Communication Strategy, Consulting, Culture Design, Digital Transformation, Human Centered Design, Operational Excellence, Organizational Change Management, Process Improvement/Optimization, Stakeholder Analysis/ Engagement, Training and Development, User Experience
Discipline Type Experience:
ERP Implementation, Executive Coaching, Human Resources, Process Improvement / Optimization, Project Management / Implementation, Strategic Planning
Change Management Related Skills Experience:
Author, Coaching, Mentor, Public Speaking, Trainer
Professional Designation(s):
Certified Professional Scrum Master
Change Management Specialist
Certified Change Management Professional
Professional Bio:
As a seasoned Transformation and Change Management specialist, I bring extensive experience in business and product development across diverse industries such as e-commerce, healthcare, telecommunications, mining, and construction. With a proven track record, I have successfully led the implementation of innovative solutions, including AI-powered fraud detection, e-commerce website, ride hailing application and a self-service portal through external hackathons. My expertise spans business-focused program management, digital transformation, change management, and project management, with a knack for developing Standard Operating Procedures and Innovation Frameworks.
In addition as a Certified Professional Scrum Master, I have a proven track record of developing and implementing innovative solutions that enhance business performance and customer satisfaction. I have successfully managed the full life-cycle of digital business transformation projects, from stakeholder engagement and impact assessment, to communications, training, and support transition planning. I am passionate about exploring new opportunities and challenges in the digital space, and creating value for the organization and its clients.
