Education: Bachelors degree
Lanuages Fluent: English, Other
Industry: Government, Technology, Utilities
Years of Experience: I've spent 11 years or more in Change Management
Responsibility Level: Manager
Change Management Skills Experience:
Behavioral Science/Neuroscience, Change Plan Development, Change Team Coaching, Communication Strategy, Consulting, Culture Design, Digital Transformation, Diversity Equity and Inclusion, Human Centered Design, Mergers Acquisitions and Divestitures, Operational Excellence, Organizational Change Management, Organizational Design, Process Improvement/Optimization, Stakeholder Analysis/ Engagement, Training and Development, User Experience
Discipline Type Experience:
Agile Methodology, ERP Implementation, Executive Coaching, Human Resources, Process Improvement / Optimization, Project Management / Implementation, Risk Management, Strategic Planning
Change Management Related Skills Experience:
Coaching, Mentor, Remote/Hybrid Work, Trainer, Qualified Education Provider (QEP)
Professional Designation(s):
Kristina Pham - Enterprise Organizational Change & Business Process Manager
Professional Bio:
An effective leader and dedicated professional who successfully develops and implements strategies with a structured approach based on the intersection of customers and technology to deliver enterprise organizational goals. A strong team builder, focused on delivering effective outcomes, using proven methods and technology. Expertise in identifying and streamlining bottlenecks and gaps in existing processes to improve performance, designing future state processes, leading metrics development and implementation. Demonstrated client relationship management skills honed over a decade supporting public sector agencies through cost containment and process optimization to provide dependable and reliable results.
