John Provencal

\No
Organization: CPNA
Title: Mgr. Transformation, Customer Experience

LinkedIn Profile

Demographics

Education: Associate degree

Lanuages Fluent: English

Industry: Development and Manufacturing

Experience & Skills

Years of Experience: I've spent 8-10 years in Change Management

Responsibility Level: Director

Change Management Skills Experience:
Communication Strategy, Digital Transformation, Organizational Change Management, User Experience

Discipline Type Experience:
ERP Implementation, Strategic Planning

Change Management Related Skills Experience:
Public Speaking, Remote/Hybrid Work

Professional Designation(s):
Prosci Change Practitioner Prosci Level 1 Train-Trainer

Professional Bio:
John Provencal is currently head of Digital Transformation, Customer Experience and Change Management for NS BlueScope Coated Products North America, as well as a Prosci Certified Change Practitioner, and Level 1 Train-the-Trainer. He has over 30 years’ experience in marketing, customer experience and more recently, change management. John has been with BlueScope for almost ten years, in addition to working in several industries such as engineering, construction, and national defense. John has been classically trained in digital transformation, change management, customer experience, through various executive management programs, from UC Berkeley, UC Stanford, UC Irvine as well as Cornell University

Work or Volunteer Opportunities

Looking for new opportunities.
Open to volunteer for non-profit organizations.
Open to speaking engagements.