Susan Smith

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Organization: Virginia Information Technologies Agency
Title: Change Management Program Manager

LinkedIn Profile

CCMP

Demographics

Education: Some college credit no degree

Lanuages Fluent: English

Industry: Consulting, Energy, Technology, Utilities

Experience & Skills

CCMP Certified

Years of Experience: I've spent 11 years or more in Change Management

Responsibility Level: Manager

Change Management Skills Experience:
Consulting, Digital Transformation, Operational Excellence, Organizational Change Management, Process Improvement/Optimization, Stakeholder Analysis/ Engagement, Training and Development, User Experience

Discipline Type Experience:
Agile Methodology, Data Analysis and Metrics, Process Improvement / Optimization, Project Management / Implementation, Risk Management, Strategic Planning

Change Management Related Skills Experience:
Coaching, Mentor, Public Speaking, Remote/Hybrid Work, Trainer

Professional Designation(s):
CCMP Certified Change Management Professional (ACMP) PROSCI Training & Certifications: Change Practitioner, Train the Trainer, Integrating Agile & Project Management PMI - PMP Certification Six Sigma Global Institute (SSGI) Change Management Six Sigma Master Black Belt Certification & Design for Six Sigma AWS Practitioner

Professional Bio:
Dynamic and purposeful change management leader with 25 years of experience across diverse industries, specializing in organizational transformation, IT, and cybersecurity. Proven history of developing and executing strategies that drive adoption, improve operational efficiency, and maximize the success of large-scale projects.

Social & Volunteer Organizations:
Feed More United Way Greater Richmond Habitat for Humanity

Work or Volunteer Opportunities

Looking for new opportunities.
Open to volunteer for non-profit organizations.
Open to speaking engagements.