
Education: Masters degree
Lanuages Fluent: English, Chinese
Industry: Health Care
Years of Experience: I've spent 11 years or more in Change Management
Responsibility Level: Director
Change Management Skills Experience:
Behavioral Science/Neuroscience, Change Plan Development, Change Team Coaching, Communication Strategy, Culture Design, Digital Transformation, Human Centered Design, Organizational Change Management, Organizational Design, Stakeholder Analysis/ Engagement, Training and Development
Discipline Type Experience:
Agile Methodology, Executive Coaching, Human Resources, Strategic Planning
Change Management Related Skills Experience:
Coaching, Public Speaking, Trainer, Qualified Education Provider (QEP)
Professional Designation(s):
Deputy Director (Learning & Organisation Development)
Professional Bio:
I am a senior leader in Learning, Organization Development, and Transformation with 13+ years of experience driving enterprise-wide change, culture transformation, and workforce strategy across Singapore’s public and social sectors. My work centers on enabling organizations to compete, adapt, and thrive in disruptive environments by aligning people, strategy, and systems.
As Deputy Director (Learning & OD) at the Centre for Healthcare Innovation (CHI), National Healthcare Group (NHG Health), I lead strategic transformation over a 25, 000-strong healthcare workforce, building future capabilities, embedding a culture of agility, and steering system-wide change initiatives. I partner with NHG Health C-suite and institution leaders to translate workforce and cultural shifts into organizational resilience and long-term value creation.
I am a Chartered Member of CIPD (MCIPD), an IHRP-Senior Professional (IHRP-SP), and a Prosci Certified Change Practitioner, combining deep expertise in enterprise transformation, leadership effectiveness, organizational agility, and employee experience (EX).
Social & Volunteer Organizations:
Racial Harmony Ambassador
OnePeople.sg
Jun 2007 - Present · 19 yrs
Civil Rights and Social Action
Senior Facilitator for more than 50 sessions on racial harmony issues, Exploration-in-Ethnicity programmes, HarmonyWorks Conferences, as well as other issues-specific discussion sessions with youths, community and religious leaders.